Qwiq Academy™ Privacy Policy
Qwiq Academy™ Privacy Policy
Last updated: October 2025
At Qwiq Academy™, we value your privacy and are fully committed to protecting your personal information.
This Privacy Policy explains how we collect, use, store, and safeguard your data when you interact with our website, learning platform, or certification system.
1. Who We Are
Qwiq Academy™ is part of the Qwiq Global Systems™ network based in Zürich, Switzerland.
Our mission is to deliver verified digital training and certification for Qwiq Guardians, ensuring transparency, compliance, and professional excellence in every step of your journey.
2. Information We Collect
We collect only the information necessary to provide and improve our services, including:
Personal Information: Name, email address, phone number, and location details (city, country, postal code).
Training & Certification Data: Course progress, quiz results, and certification records.
Technical Data: Device type, browser information, IP address, and analytics data.
Payment & Transaction Data: When applicable, for paid certifications or upgrades.
We do not collect sensitive personal data (e.g. health, religion, or biometric information).
3. How We Use Your Information
Your information is used to:
Deliver and personalize your Qwiq Academy™ training experience.
Verify your certification and connect it with your Guardian profile.
Provide customer and technical support.
Communicate updates, new modules, and system improvements.
Ensure compliance with Swiss and EU (GDPR) data protection laws.
We do not sell or rent your personal data to third parties.
4. Data Storage & Security
All data is securely stored on encrypted Swiss-based servers with advanced protection standards (AES-256).
Access is strictly limited to authorized personnel under confidentiality agreements.
We continuously monitor for unauthorized access, misuse, or loss of information.
5. How We Share Information
Your data may be shared only in the following cases:
Service Providers: Trusted third-party systems for hosting, analytics, or certification validation.
Legal Requirements: When required by Swiss or EU law, or to protect our legal rights.
Integration with Qwiq Ecosystem: For users who link their Academy account with other Qwiq services (e.g., Guardian App, Qwiq Coin, or Empire+ membership).
We ensure every partner complies with GDPR and Swiss FADP standards.
6. Your Rights
As a user, you have the right to:
Access, correct, or delete your personal information.
Request a copy of your certification data.
Withdraw consent for marketing communications.
File a complaint with your local Data Protection Authority if necessary.
To exercise these rights, please email us at privacy@qwiqacademy.ch
7. Cookies & Tracking
We use functional cookies and analytics tools to:
Improve the user experience on our platform.
Measure course performance and completion rates.
Optimize website traffic and user engagement.
You can adjust or disable cookies anytime through your browser settings.
8. International Data Transfers
When data is transferred outside Switzerland or the EU, we ensure it’s protected under legally recognized safeguards, such as Standard Contractual Clauses (SCC).
9. Changes to This Policy
We may update this Privacy Policy from time to time.
All changes will be published on this page with the new effective date clearly stated.
10. Contact Us
If you have any questions or concerns regarding your privacy, please contact our Data Protection Officer:
Qwiq Global Systems™ Zürich, Switzerland